The psychologists tell us that batching things in threes is a powerful way of communicating – three is the magic number, as the saying (or the song by De La Soul) goes! This is because the Rule of Three suggests that things which come in...

What’s the worst question you’ve ever been asked at interview? Or the worst question you’ve asked a candidate? On our Recruitment and Selection Skills courses, participants tell us about a whole host of inappropriate, seemingly irrelevant and unhelpful questions. Candidates find this very frustrating as...

  When you go into a recruitment interview, as the recruiting manager, do you know exactly what you’re looking for or do you rely on ‘knowing it when you see it’? Many managers tell me that they get a gut feel for the right candidate pretty much...

Have you ever wanted to involve the team or a group of peers in collaborative problem solving but worried about the chaos that would ensue? Have you wished there was a simple problem-solving structure you could use that wouldn’t take forever, but would give everyone...

Picture the scene – you’ve had a full-on day; your head is spinning with a jumbled to-do list and you’ve still got work to do before you can head home and make that all important gym session / parents evening / drink with friends. Then out...

How do you calculate the true cost of an organisational problem? We may struggle to convince others of the value of change. They don’t feel the problem is sufficiently large to warrant the effort of change - particularly if it’s not impacting them personally. The...

  This is a question that all leaders should ask themselves but, if we do, our reflection is often skill or attribute focused, for example “should I be more visionary, or more empathic, or more decisive?”. Is this skill or attribute focus the most effective way...

  As a Learning & Development professional, I am well aware of the importance of reflection as an aid to learning and, as part of any training design, I include opportunities for participants to pause and reflect at regular intervals. It struck me recently that whilst...

I’ve lost count of the times I’ve sat through presentations where the presenter came across as confident and engaging right from the start and demonstrated genuine enthusiasm for their subject. Then the first slide goes up. We immediately focus our attention away from what the...

  Do you have to deliver ‘virtual’ or ‘remote’ training as part of your role?  Or maybe it’s something you know you’ll have to do one day and the thought of it fills you with dread.  Last year, that’s exactly how we felt when we were...

  Let’s start by reminding ourselves of the two fundamental questions of leadership: Where am I going? Why should anyone follow me? My previous blogs have focused on Strategic Thinking where I have outlined what it is and how developing an effective strategy may be best approached. This addresses...

  If you were asked to describe the feedback culture of your organisation, what would you say and why? What, if anything, could be better? I have lost count of the times a client has said “Please cover feedback on your workshop as we want to create a...

  How many times have you been to a meeting, whether a team meeting, project meeting or one to one with your manager, and felt like you had no idea where it was going? You might not have been clear on why you were there, what...