The psychologists tell us that batching things in threes is a powerful way of communicating – three is the magic number, as the saying (or the song by De La Soul) goes! This is because the Rule of Three suggests that things which come in...
I am convinced that once you get to a certain level of competence as a leader and manager, the remaining development potential you have is all to do with developing your self-awareness and self management: coaching is the ideal vehicle for addressing this. If you, and/or your...
You ask questions in many different scenarios; so whether you’re trying to assess someone’s suitability to do a job, explore how a project is progressing, establish reasons for a performance issue or delve into someone’s career aspirations…. Do the questions you ask help you get the...
You’ve got a really interesting piece of work, perhaps a new, groundbreaking, project and you’re excited about sharing the news with your team. However, when you tell them about it, they don’t seem to see share your excitement; they’re not as motivated as you are!...
Wouldn’t life as a manager be so much easier if everyone in your team was the same, so you could treat them all the same way? Unfortunately, managing people doesn’t work like that. Participants often tell us that one of the hardest things about being a...
When you give feedback, do people act on it? Do they welcome it? Do they do more of the things that go well? Do they adapt their behaviours to do less of the things that aren’t so helpful? There have been many situations when I’ve had...
Like many, my first performance management experience was not a good one! It was an excellent lesson in how NOT to manage a performance conversation…I worked in the head office of a well-known jewellery retailer and my mid-year review was managed by Emilia* the HR...
It’s well known that Coaching is one of the essential tools in a leader’s toolkit. So, do you have it readily accessible in your toolkit or is it buried so deep that it rarely sees the light of day? How do you ensure that Coaching is...