Becoming an Expert Business Partner

Are you a Business Partner or do you want to prepare to step into this role? Do you work in a function that needs to work collaboratively with the business, such as HR, Learning & Development, Organisational Development, Finance, Marketing, Quality, Information Services, Internal Communications & Media, Data Analytics, or Supply Chain? Or perhaps you are a Learning and Development specialist who needs to support people making this transition?

How do you build your confidence and skill set to be able to build trusting relationships with senior colleagues? How do you manage effective conversations with them about business strategy, business change or overcoming complex or deep-seated problems? Above all, how do you position yourself as someone worth talking to?

We can develop your skills to enable you to help others: make effective business decisions, facilitate change, develop credibility and manage successful business partnerships, both internally and externally.

 

How We Can Help

We work with organisations to build the capability and confidence of Business Partners to establish and facilitate partnerships. These skills will include: stakeholder involvement, influencing skills, analysing problems and needs, as well as collaborating on solutions.
We run workshops that are geared to the level of seniority and experience of the audience and provide opportunities for them to practise with case study situations drawn from their own context. We are trained to use the ‘Verbalise’ observation and feedback system to identify specific areas of strength and areas for targeted improvement for each individual.

We provide easy to use tools and frameworks to equip business partners to effectively manage any business conversation. We encourage the use of alternative ways of thinking within the business, which make it easier for individuals to talk to each other about their requirements and feel comfortable digging beneath the surface of issues, to find sustainable solutions.

 

A Typical Business Partnering Programme

Although all of our courses and interventions are tailored to your own business and organisational context, a typical business partnering programme includes:

  • Gathering important information at the outset of a discussion that will enable the business partner to question and challenge the client’s perspective, where necessary
  • Analytical frameworks to understand their business situation and needs
  • Measuring the impact and costs of current problems, as well as the full extent of the benefit to the business of solving the problem
  • Skills development in how to operate in business partner rather than expert mode
  • Tools and techniques to get closer to the client and develop effective ongoing relationships
  • Managing the progression around the different phases of the Business Partnering Cycle
  • Using diagnosis techniques and skills to identify, develop understanding of and clarify problems and needs
  • Influencing others, if necessary, through expanding perception of their problems and needs
  • Working in partnership to create practical and appropriate solutions
  • Generating ownership and commitment to quality solutions
  • Identifying additional areas of work that are needed for the solution to be successful

Contact us to talk through how we can support you in this area and how we can help develop your people’s capability.

 

Who We Work With

We have run these courses for clients from the following sectors:

  • Bio-technology
  • Business Services
  • Consumer Goods
  • Distilleries and Wineries
  • Finance
  • Food Services
  • Telecommunications
  • Technology Services
  • Utilities

Business Partnering Testimonial 1

You'll be pleased to know I am already having some interesting conversations. I didn't realise how much the tool wins credibility. I really felt I made some relationship progress with a senior manager today, and all I did differently was sit in my helicopter for a while, then dive into the hot spots.

 


Nisha Rabhera, Recruitment Manager, Mouchel

2014-01-03T14:49:57+01:00
You'll be pleased to know I am already having some interesting conversations. I didn't realise how much the tool wins credibility. I really felt I made some relationship progress with a senior manager today, and all I did differently was sit in my helicopter for a while, then dive into the hot spots.   Nisha Rabhera, Recruitment Manager, Mouchel

Business Partnering Testimonial 2

This course really helped me improve my relationship with people and change from expert to business partner. Great feedback from the trainers on my strengths and areas to focus.

 


HR Business Partner, Manufacturing (Cleaning Products)

2014-01-03T14:54:46+01:00
This course really helped me improve my relationship with people and change from expert to business partner. Great feedback from the trainers on my strengths and areas to focus.   HR Business Partner, Manufacturing (Cleaning Products)

Business Partnering Testimonial 3

The course was very useful in getting me to think about how I work with my clients. I particularly liked the types of questions for understanding the client’s context before you delve into the specific problems and solution.

 


IT Service Manager, Transport and Logistics

2014-01-03T14:58:36+01:00
The course was very useful in getting me to think about how I work with my clients. I particularly liked the types of questions for understanding the client’s context before you delve into the specific problems and solution.   IT Service Manager, Transport and Logistics

Business Partnering Testimonial 4

Our HR team recently attended the Business Partnering course and the effectiveness of the programme exceeded expectations. So many simple, useful tools and frameworks to support the partnering conversation. The learning the team took away has allowed us to provide a consistent approach to partnering with our business leaders. We were guided by excellent facilitators - subject matter experts combined with practical take aways, excellent individual feedback and a fun learning environment. Very valuable!

Jan Roberts, L&D and Organisational Development Business Partner, William Grant and Sons

 
2019-05-21T11:44:55+01:00
Our HR team recently attended the Business Partnering course and the effectiveness of the programme exceeded expectations. So many simple, useful tools and frameworks to support the partnering conversation. The learning the team took away has allowed us to provide a consistent approach to partnering with our business leaders. We were guided by excellent facilitators - subject matter experts combined with practical take aways, excellent individual feedback and a fun learning environment. Very valuable! Jan Roberts, L&D and Organisational Development Business Partner, William Grant and Sons  

Business Partnership Testimonial 5

Back at work, I already saw some of my HR leads putting their learning into practice –gathering the bigger picture, being cognizant of the politics dimension, not jumping to solutions right away. It is quite interesting to watch. Thank you for a seamless and engaging delivery of the program. It was a great and insightful experience not just for me, but also for the team.

Jessie Lim, Head of Human Resources APAC, Orange Business Services
2019-05-21T11:45:37+01:00
Back at work, I already saw some of my HR leads putting their learning into practice –gathering the bigger picture, being cognizant of the politics dimension, not jumping to solutions right away. It is quite interesting to watch. Thank you for a seamless and engaging delivery of the program. It was a great and insightful experience not just for me, but also for the team. Jessie Lim, Head of Human Resources APAC, Orange Business Services