When I received school reports for my two daughters at the end of last term, I was a bit surprised by the new format used.  The way the report was written had changed and some key information, which had always been there before, was missing. ...

  I am convinced that once you get to a certain level of competence as a leader and manager, the remaining development potential you have is all to do with developing your self-awareness and self management: coaching is the ideal vehicle for addressing this.  If you, and/or your...

  As a leader, do you ever wonder how you’re perceived by others? Well, as a leader, everything you do is seen and everything you say is heard which sends a message to the people you lead. So, what messages are you sending and how are these perceived?...

You’ve done everything within your control to prepare for that presentation. You’ve: considered the audience – who they are, what they know and what they want ‘begun with the end in mind’ and know what you want the audience to do as a result of attending your...

Are you a TEAM or a WORKING GROUP and why does it matter? In this blog I’ll explore the difference between teams and working groups and explain why it’s important to differentiate between the two so that you don’t fall into the trap of trying to...

We all know it’s a good thing to have a development plan but, when it comes to executing it, are you taking the steps to ensure that the learning takes place and actually sticks? Maybe you’re a manager who goes through the process of development planning...

It can be exciting when you have an opportunity to work in partnership with another person, department or organisation and you’ll be keen to move forward. But, how do you make sure this partnership works ….and lasts? A Partnership is defined as “an ongoing relationship where...

Do you feel that you're getting through a lot of work but are not really moving forward? Many managers feel like this because they try to become more efficient rather than focussing on how they could become more effective. To become more efficient (doing things right)...

Why do you delegate? Is it because you’re busy and can’t get everything done? Is it because you want to give someone else an opportunity to develop? Is it a bit of both? Whatever your reason, delegation is an ART and, like any art form,...

It’s great when you realise that you have talented people in your organisation who show potential to do even more amazing things in future. But do you know how to harness that potential? Maybe you already have some concerns about how you can keep them...

How many presentations have you watched that were so dull the presenter might as well have given you a blanket and a cup of cocoa to finish off the process of putting you to sleep? Do you ever worry that your presentations are sending people into...

Organisations will often have values about always treating customers and colleagues with respect but sometimes, in the cut and thrust of the real world of work, this can seem like a big ask…When the going gets tough, what helps us develop this attitude without being...

“The Pitch” has gained increased recognition recently as Lord Sugar’s Apprentices are required to pitch their ideas in a way that ensures theirs stand out from the crowd! So, what is a Pitch? Do you have one? Does it get your message across effectively and efficiently?...

You ask questions in many different scenarios; so whether you’re trying to assess someone’s suitability to do a job, explore how a project is progressing, establish reasons for a performance issue or delve into someone’s career aspirations…. Do the questions you ask help you get the...